We are committed to protecting your personal information and using it only in ways that are consistent with your expectations. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.

1. Information We Collect

We collect information about you when you interact with us. This may include:

• Personal Information: such as your name, address, email address, phone number, and payment information when you purchase tickets or register for an event.
• Usage Information: such as your IP address, browser type, and operating system when you visit our website.
• Demographic Information: such as your age, gender, and location when you participate in a survey or sign up for our newsletter.

1. How We Use Your Information

We use your personal information to:

• Provide our services to you, such as delivering events, processing your ticket purchases, registrations, or other requests.
• Communicate with you, such as sending you event updates, sharing photos and videos from events you participated in with you, or other promotional materials.
• Improve our services, such as analysing website usage data to understand user behaviour and preferences.
• Comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes.

1. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information with trusted third-party service providers who help us deliver our services, such as payment processors, email service providers, or analytics providers.

We may also share your personal information with law enforcement or government agencies when required by law or to protect our legal rights, property, or safety.

1. Your Choices and Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving our promotional emails or newsletters by following the unsubscribe link at the bottom of each email.

1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security measures are perfect, and we cannot guarantee the security of your personal information.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.

1. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at events@infinityflow.co.uk

Data Controller

Infinity Flow Ltd